Find answers to our most frequently asked questions.
SERVICES OFFERED
DTF Printing
We offer both Custom and Pre made DTF Transfers. We print in-house on our 2 commercial 24" DTF printers.
Blank Apparel
We offer blank apparel from major brands along with wholesale prices on Bleached and Icy Dye blanks. This allows U Press Transfer to be your one stop shop.
Can you tell me more about your shipping process?
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Have further questions? Contact us
How Will My Transfers Arrive
We ship by roll or single images at our discretion. This will depend on the quantity order and the shipping options available. We do also offer the option at checkout to have your items cut into singles prior to shipping for a upgraded fee.
Check My Artwork
We make no guarantees that we will inspect and check your artwork prior to printing. If your not sure your artwork is correct please use the check my artwork option in checkout. We dont do In-house design checking your artwork is just for us to pull the file into photshop, ensure its 300 dpi, transparent, and ready for print. If there are issues with your file and you chose for us to check your artwork we will contact you for any requested changes.
SHIPPING
Shipping Policy
Our current TAT is updated on our announcement bar. We make every effort to ship your order out quickly as possible using UPS and USPS services. We are always happy to help with shipping issues but once the item is turned over to the carrier we do have limited ability to find out information. Those questions would be best served by contacting either UPS or USPS directly.
Chaotic Print Shop will not refund any orders due to carrier delays. All we can guarantee is that we will get your order printed and turned over to the carrier using the service purchased within the timeframe stated. If the carrier has any delays we can work with you on filing any claims with the carrier.
Rush Orders or Overnight
Rush order with upgraded shipping means your order will be moved up in the print line up and print same or next business day. We will also upgrade your shipping to UPS 2nd day air.
If your wanting to upgrade to overnight please contact us via email at chaoticprintco@gmail.com or Call Us 📞 +1 (903)-651-0012
U Press Transfers will not refund any Rush fees due to carrier delays. All we can guarantee is that we will get your order printed and turned over to the carrier using the service purchased within the timeframe stated. If the carrier has any delays we can work with you on filing any claims with the carrier.
Glitter DTF Extended TAT
Our Glitter DTF is a new product that we are currently only running 1-2 times a week. Please note, if you order other items along with Glitter DTF this may delay your shipping. If you have items that your needing quickly we suggest placing 2 orders keeping the glitter separated. We are working to setup a dedicated printer just for glitter but until then we will run it on a limited basis. TAT for Glitter is 3-7 business days.
STORE POLICY
Licensing/Copyright
Chaotic Print Shop assumes all customers have permission, licensing, or rights to the images they’re sending to us; Chaotic Print Shop is not responsible for any infringement or unauthorized use of material or artwork.
"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, Your Brand!"
Sofia R. Alberta, Canada.
